Our System Administration team has identified and corrected the issue with our Support Desk Email. Thank you for your patience and understanding. We have responded to all open support requests that were delayed due to this issue. If you need any assistance, please feel free to reach out to our Support Team. Thank you for choosing ManagedWay.
It has come to our attention that a select number of inbound emails to our support team are not properly being piped into our support system. Further investigation is currently underway by our System Administration Team. We will post updates as they become available. In the meantime, please feel free to login to https://dashboard.managedway.com to submit any support requests.
Dear Valued Customer, An audit of our routing configuration has been scheduled for Sunday, April 19th. We do not expect to use the full maintenance window but reserve the full length. Please contact our helpdesk at (888) 745-6948 Option 1 if you experience any issues with your service after the end of the maintenance window. Location: Troy, MI Start Date: Sunday, 2020-April-19 05:00 ...