News: Grand Rapids Network

Published: 03/09/2017

March 9 6:46AM

Splicing was completed but some services are still down. Crews are currently working to identify the troubled fibers so repairs can be made. No ETR has been given at this time.

March 8 9:12PM

We have received an update on the outage affecting the southern route of the ManagedWay Michigan ring from Southfield to Grand Rapids. We have been informed that splicing to complete the repair should begin at approximately 22:00 (10:00pm). Please note that the northern route of the ManagedWay Michigan ring from Southfield to Grand Rapids is operational and is carrying traffic. We will continue to send updates as more information becomes available.

March 8 12:27

Initial repairs have been made to portions of our fiber ring. Additional repairs are still in process.

IP services have resumed and we are currently operating on our redundant systems.

March 8 11:45

Estimated time to repair 12:15 (afternoon). Technicians are in process of making required repairs.

March 8 2017 10:26 AM

We are currently investigating a networking issue in Grand Rapids. Primary and secondary fiber services are offline. Our technicians are currently working on the situation.