News: Maintenance Event

Published: 12/01/2021

Dear Valued Customer,

A Managedway network peer has scheduled a maintenance for 12/01/2021 at 12:00 AM PST to 6:00am PST. The details of the planned maintenance are listed below along with the location and planned impact timeframe.

Location: 900 N Alameda, Los Angeles, CA
Start Date: 2021-12-01 12:00am PST
End Date: 2021-12-01 6:00am PST
Work Window: 6 hours
Expected Downtime: 15 minutes
Action and Reason: The purpose of this work is Circuit migration to a more robust card.

During this maintenance window, you will experience one or more brief interruptions in service while we complete the maintenance activities; the interruptions are expected to last less than 15 total. However, due to the complexity of the work, your downtime may be longer. Customers may also see some reconvergence during the maintenance window.

Our network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Customer Support at 1-888-745-6948


Best Regards,

ManagedWay Network Engineering